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Member Experience Officer - Heritage Bank, Maroochydore Branch

People's Choice
Part time Australia, Queensland Information and Record Clerks
Posted:
June 11, 2026
Location:
Australia, Queensland, Australia

Job Description

About the role

:

As a Member Experience Officer, you’ll be the welcoming face our customers look forward to seeing in the branch. This role is ideal for someone who enjoys real conversations that can support our customers with their financial journeys.

You’ll be empowered to:

  • Assist customers with their transactional needs and enquiries, making it easy for them to bank with us
  • Engage in quality in-depth conversations to help identify the right solutions to suit our customer’s individual needs
  • Build deep and meaningful relationships with our customers to assist them in achieving their long-term financial goals and where appropriate, initiate referrals to our lending specialists
  • Support our customers on how to utilise digital services to enhance their banking experience
  • Prioritise and complete tasks accurately and efficiently
  • Navigate multiple contemporary systems and software programs
  • Be part of a collaborative team a...

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    Job Overview

    Job Type: Part time
    Location: Australia, Australia
    Posted: June 11, 2026
    Deadline: July 21, 2026