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Member Relations Assistant
CLIMBS Life and General Insurance Cooperative
Full-time
Pilipinas, Pilipinas
Other-General
Posted:
February 21, 2026
Location:
Pilipinas, Pilipinas, Philippines
Job Description
- Prepare, process, and deliver issuance of Renewal Notices Life and Nonlife to the Cooperatives, Sales Agents, and Satellite Offices.
- Handles member inquiries and provides timely and accurate information regarding renewal notices whether in person, email, and over the phone, or various channels.
- Monitor and coordinate follow-ups on renewal notices.
- Reconcile paid and unpaid renewal notices.
- Prepare monthly reports of processed renewal notices.
- Collaborate across departments and other teams within the organization to promptly resolve renewal products or policy, payments, technical, and other concerns that may require specialized support or attention.
- Ensure member satisfaction and build strong relationships to retain member-stakeholders.
- To anticipate customer needs, identify potential issues, and take proactive steps to enhance the customer experience.
- Maintain member satisfaction and enhance the overall mem...
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Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Pilipinas, Philippines
Posted:
February 21, 2026
Deadline:
April 02, 2026