Member Service Consultant

Customer Support: Provide a first-class support service to existing members across an array of general inquiries.
Inbound Queries: Answer inbound calls and written queries from current and potential members and employers, as well as authorised third parties, regarding the fund's superannuation products.
Collaboration: Work closely with the administration team to support internal and external stakeholders.

Sustain Recruit

Full time Australia, Western Australia Information and Record Clerks

Posted:

March 03, 2026

Location:

Australia, Western Australia, Australia

Job Description

Join this dynamic team as a Member Service Consultant  for an award-winning Superannuation Fund. You'll play a crucial role in assisting their members via inbound contact support, delivering exceptional service and guidance
 Key Responsibilities:  
 Customer Support:  Provide a first-class support service to existing members across an array of general inquiries.
 Inbound Queries:  Answer inbound calls and written queries from current and potential members and employers, as well as authorised third parties, regarding the fund's superannuation products.
 Collaboration:  Work closely with the administration team to support internal and external stakeholders.
 Qualifications, Skills, and Experience:  
 Experience:  Previous experience in a customer focused role within a corporate environment. 
 Communication:
            

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Job Overview

Job Type: Full time

Location: Australia, Australia

Posted: March 03, 2026

Deadline: April 12, 2026