Member Service Generalist - Harford County

SUMMARY:

Under the general supervision of branch management, develop new business through the promotion of credit union products and services to new and existing members. Responsible for generating new and increased loan volume. Uncover member needs through personal contact and cross-sell products, automated services and other services to meet member needs as outlined in established credit union goals. Assist branch management by making recommendations on refunding fees and charges to members. Perform a variety of savings and loan related services and process teller transactions.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Member & Teller Service:
• Provide consistent, courteous and personal service to members.
• Analyze member needs, match products and services to maximize member relationships with credit union and increase member wealth. Conduct outbound calls to existing and potential members to develop loan needs and solicit new loan busine...