Member Service Representative

Job Type: 1 year, Full time term contract. 33.25/hrs a week with 1 hour lunches. 

Vacancy Status: This is a existing position

Target Salary Range: $18 - $22/hr with Health Benefits. 

The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total rewards package during the hiring process.

Scope of Position:

The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience.

This role quickly develops a rapport with members/clients and proactively identifies their needs, promotes Alterna products and services and refers members/clients to the appropriate internal par...