Member Service Representative

Position Summary:
The Member Services Representative is the face of the YMCA and is responsible for leading by example and providing service excellence as outlined by the Association Membership Service Standards. This individual is responsible for ensuring that front desk procedures are followed, assisting with program registrations, membership sales, and supporting with general office duties as well as assisting the center in achieving and exceeding monthly sales and retention goals.

As a Drug-Free Workplace, all new hires must successfully complete a drug test. Please note Medical Marijuana cards do not exempt you from successfully passing your drug test.

Essential Functions / Job Duties:
• Works closely with and follows the direction of the Director or Membership Operations to ensure standard delivery of the Association Membership Agenda.
• Welcomes visitors by greeting them in person or on the telephone; answering or referring...