Member Service Representative - Vegreville

Overview

The Member Service Representative provides customer service in the form of processing member requests for routine over-the-counter services as well as directing members to the appropriate position in the branch to receive other services that Vision Credit Union Ltd. provides. Member Service Representatives understand their role in providing exceptional quality, positive, and friendly experiences to all members as well as consistent accuracy.

Responsibilities

• Accurately process member transactions such as deposits and withdrawals, loan payments, utility payments, official orders, calculation of foreign exchange and domestic exchange, cheque cashing, stop payments, hold funds, and night deposits.
• Identify situations where members could benefit from other services by cross-selling and referring them to the appropriate position in the branch.
• Open assigned combinations, have cash drawers at teller wicket prior to business hours...