Member Services Representative

EXOS
Full-time Rochester, NY other-general
Posted:
March 02, 2026
Location:
Rochester, NY, United States

Job Description

Job Summary:




Responsibilities:

We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:
+ Assist and respond to customer issues and inquiries
+ Create awareness of the Center through community outreach and connectivity
+ Grow profit centers through promotion of club services to new and prospective members
+ Deliver an exceptional customer service experience for club members
+ Sustain and support membership retention through member engagement
+ Provide personalized site tours for potential members
+ Perform other tasks as assigned




The Ideal Candidate will have:
+ At least one year of experience in a customer service based role
+ A dynamic personality: enthusiastic, energetic, friendly & personable
+ The ability to multi-task; goal-oriented and self-directed
+ The ability to connect with, inspire and motivate others with strong lis...

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Job Overview

Job Type: Full-time
Location: Rochester, United States
Posted: March 02, 2026
Deadline: March 08, 2026