EX
Posted:
March 02, 2026
Location:
Rochester, NY, United States
Job Description
Job Summary:
Responsibilities:
We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:
+ Assist and respond to customer issues and inquiries
+ Create awareness of the Center through community outreach and connectivity
+ Grow profit centers through promotion of club services to new and prospective members
+ Deliver an exceptional customer service experience for club members
+ Sustain and support membership retention through member engagement
+ Provide personalized site tours for potential members
+ Perform other tasks as assigned
The Ideal Candidate will have:
+ At least one year of experience in a customer service based role
+ A dynamic personality: enthusiastic, energetic, friendly & personable
+ The ability to multi-task; goal-oriented and self-directed
+ The ability to connect with, inspire and motivate others with strong lis...
Responsibilities:
We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:
+ Assist and respond to customer issues and inquiries
+ Create awareness of the Center through community outreach and connectivity
+ Grow profit centers through promotion of club services to new and prospective members
+ Deliver an exceptional customer service experience for club members
+ Sustain and support membership retention through member engagement
+ Provide personalized site tours for potential members
+ Perform other tasks as assigned
The Ideal Candidate will have:
+ At least one year of experience in a customer service based role
+ A dynamic personality: enthusiastic, energetic, friendly & personable
+ The ability to multi-task; goal-oriented and self-directed
+ The ability to connect with, inspire and motivate others with strong lis...
Apply for this Job
Submit your application for the Member Services Representative position at EXOS.
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Rochester, United States
Posted:
March 02, 2026
Deadline:
March 08, 2026