Member Services Representative

EXOS
Full-time Rochester, New York Information and Record Clerks
Posted:
March 03, 2026
Location:
Rochester, New York, United States

Job Description

Job Summary:

Responsibilities:

We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:

  • Assist and respond to customer issues and inquiries

  • Create awareness of the Center through community outreach and connectivity 

  • Grow profit centers through promotion of club services to new and prospective members

  • Deliver an exceptional customer service experience for club members

  • Sustain and support membership retention through member engagement

  • Provide personalized site tours for potential members

  • Perform other tasks as assigned

  • The Ideal Candidate will have:

  • At least one year of experience in a customer service based role 

  • A dynamic personality: enthusiastic, energetic, friendly & personable

  • The ability to multi-task; goal-oriented and self-directed 

  • Apply for this Job

    Submit your application for the Member Services Representative position at EXOS.

    Apply Now Save for Later

    Job Overview

    Job Type: Full-time
    Location: Rochester, United States
    Posted: March 03, 2026
    Deadline: April 12, 2026