Member Support Specialist

We are seeking a dedicated Member Support Specialist to join our studio team. This role is key in ensuring a positive and seamless experience for all members. The Member Support Specialist will assist the studio team with membership conversations, first time class-takers, lead engagement, and general studio duties assigned by the Studio Manager(s) and the Director of Operations. As the first and last point of contact for members, the Member Support Specialist plays a vital role in creating a welcoming and positive environment for everyone who walks through our doors.


The Member Support Specialist will:


+ Casual role, which requires early mornings, evenings and weekend work

+ Visually inspect the equipment prior to the beginning of class to ensure equipment is in good working order and safe to use

+ Responsible for studio tidiness and returning equipment to standards set by studio management

+ Participate in networking/community event...