Merchant Operations Executive

About The Job Merchant Operations Executive
We are looking for a hands-on, service-oriented
Merchant Operations Executive
to support our growing network of merchant partners. This role involves
on-site training
,
hardware deployment
,
technical troubleshooting
, and
logistics coordination
.

You'll play a critical role in ensuring that merchants are fully set up, trained, and operational, providing a seamless experience from onboarding through ongoing support.

What you'll do...
*On-Site Merchant Support & Training *

• Conduct on-site visits to merchant locations for onboarding, training, and support.
• Provide in-person training on systems, devices, and tools to ensure merchants are confident using our platform.
• Troubleshoot technical or operational issues on-site, including device setup, network/configuration problems, or user errors.

*Hardware Deployment & Setup *