Merchant Operations Lead — High-Impact, Data-Driven Service

A payment processing company is seeking a Merchant Operations Manager to lead a high-performing team responsible for efficient service delivery to merchants in the US market. This role involves team management, operational excellence, and technical execution, ensuring high engagement and compliance. The successful candidate will have 4–6 years in operations, proven leadership skills, and proficiency in SQL and configuration management tools. A positive culture fit and exceptional communication skills are essential as well.
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