Merchant Sales Specialist

Our client is seeking a Merchant Sales Specialist to join an MNC that's based in Buona Vista. In this role you'll be building trust, solve operational problems on-site, and help merchants adopt tools to grow revenue. You'll translate merchant feedback into product and operational improvements while driving area-level performance. Roles & Responsibilities Own face-to-face engagement with merchant partners across your designated area. Conduct regular visits, build meaningful relationships, and offer on-the-ground support. Execute the Area Manager playbook. Plan visits to understand Merchant's business, craft key discussion points, and ensure high-quality interactions. Resolve merchant issues quickly or escalate appropriately. Coordinate with Product, Support, and Ops teams to rectify issues and close gaps to avoid similar issues. Train and enable merchants on tools (Merchant App, Self-serve Marketing features, Insights portal) to improve adoption and business outcomes for our Merchants. ...