merchant service representative

Customer Experience Specialist

This position entails delivering high-quality customer care to clients through inbound calls, chat, and emails.

• To succeed in this role, you will need strong communication skills in English with proficiency in Arabic a plus.

The ideal candidate will be able to provide quality customer service by resolving complaints efficiently and handling inquiries professionally. Your exceptional interpersonal skills will enable you to build rapport with customers from diverse backgrounds. If you have excellent written and verbal communication skills along with the ability to work independently or as part of a team we would like to hear from you.
The key responsibilities for this Customer Experience Specialist include:

• Greet customers via phone or email providing prompt assistance on their queries;


• Answer customer questions about products services company policies or other relevant topics demonstr...