Job Description
Key Responsibilities:
Customer Interaction: Handling questions, complaints, and disputes related to billing or credit issues.
Record Keeping: Maintaining accurate records of collections and account statuses.
Compliance: Ensuring adherence to legal regulations and company policies during debt recovery processes.
Experience: At least 2 years of experience in collections.
Communication Skills: Strong oral and written communication skills to interact effectively with clients and resolve disputes.
Negotiation Skills: Ability to negotiate payment plans and handle sensitive situations with confidence.
Legal Knowledge: Familiarity with relevant legal requirements and regulations related to debt collection.
Personal Traits: Politeness, compassion, and confidence are essential to build trust with debtors and ensure successful collections.
Job Type: Full-time
Pay: Php14, Php15,000.00 per month
Work Location: In person...
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