Mexico-Based 1st Line IT Support Engineer | MSP Growth

Decoding Pinterest
Full-time americas, estado de méxico Soporte técnico y administración
Posted:
June 04, 2026
Location:
americas, estado de méxico, Mexico

Job Description

Decoding Pinterest is looking for a 1st Line Support Engineer based in Mexico to provide front-line technical support to users across North and South America. The ideal candidate should have 1-2 years of experience in IT support, strong customer service skills, and be comfortable working remotely. Responsibilities include diagnosing hardware and software issues, managing support tickets, and collaborating with team members. Offers include opportunities for career progression, training, and competitive compensation based on experience.
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Job Overview

Job Type: Full-time
Location: americas, Mexico
Posted: June 04, 2026
Deadline: July 14, 2026