Mgr Large Load Support

*JOB TITLE:*Manager Large Load Support
*REQUISITION:*CUS00J3
*DEPARTMENT:*Business Solutions – Raytown Customer Care Center, Topeka General Office or Wichita Operations Center
*LOCATION:*Raytown, MO
Topeka, KS
Wichita, KS
*PAY RANGE:*$99,500 - $132,600
*Scheduled Work Hours: *
Monday - Friday 8:00 a.m. - 5:00 p.m. Job may require additional hours as required.
*Summary of Primary Duties and Responsibilities:*
This manager’s role oversees compliant, accurate billing and account operations, requiring deep expertise in regulatory requirements, SOX controls, and rate application for all customer segments, including large load and special contract accounts. The position blends strategic leadership with hands on management, using strong analytical and problem solving skills to translate data into operational improvements. The manager ensures cross department alignment and partners closely with Customer Support Managers along with Billing, Credit, IT, Legal...