Mgr-Operations I

JOB SUMMARY 工作概述

Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. 

負責協助成功執行飯店各營運部門之所有運作（可能包含前台、商務中心、休閒/健身中心、客房部、餐飲/廚務部及工程/維修部），並管理相關人員。

Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific teams while assisting with meeting or exceeding property goals.

致力於持續提升房客與員工的滿意度，並最大化部門的財務表現。確保各項標準與作業流程均被遵循。帶領特定團隊，同時協助達成或超越飯店的營運目標。

CORE WORK ACTIVITIES 核心工作職責

Leading Operations Team 領導營運團隊

確保與房客追蹤及工作效率相關的目標能夠清楚傳達並落實於團隊中。