Micro Market Supervisor

Position Purpose: Responsible for the day-to-day operations of micro kitchen, including managing staff, inventory, and sales.

Key Result Areas:

1. Ordering Ensuring sufficient stock, monitoring inventory, and monitoring, replenishing merchandise

2. Setting sales quotas, reviewing sales targets

3. Developing a routine for opening and closing, and ensuring the store functions efficiently

4. Enforcing exceptional customer service, and dealing with customer complaints

5. Establishing security and safety measures, and creating an emergency strategy

6. Managing controllable costs to maintain profitability and monitoring bad order or spoilage.

7. Developing and maintaining a schedule for promotions, and seeking ways to better promote the store

8. Compiling data about sales and promotions, and producing reports for senior management

Key Competencies: