Job Description
Role Summary:
We are looking for a highly skilled Microsoft 365 Support Engineer with 5–7 years of hands-on experience supporting enterprise customers across the Microsoft 365 suite. The candidate will manage incident resolution (L2), service health monitoring, tenant administration, security and compliance controls, identity governance, and integration troubleshooting across Exchange Online, Teams, SharePoint Online, OneDrive, Intune/Endpoint, and Entra ID (Azure AD). The role also expects working knowledge of migrations (mailboxes/files/Teams) and strong documentation, stakeholder communication, and operational excellence.
Key Responsibilities:
1) M365 Administration & Operations (Core)
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