Microsoft 365 Teams Voice Administrator

About The Job Microsoft 365 Teams Voice Administrator
Microsoft 365 Teams Voice Administrator
Location: Abuja, CBD or any ITC Field Office else Remote
Job Type: Full-Time on Site
About the Role: We are seeking a skilled Microsoft 365 Teams Voice Administrator to join our IT team. The ideal candidate will have expertise in managing and configuring Microsoft Teams Voice solutions, including Direct Routing, Operator Connect, and Calling Plans. This role requires a deep understanding of Microsoft 365, Teams Phone System, and SIP-based telephony solutions.
Key Responsibilities
Design, configure, and manage Microsoft Teams Voice solutions: Implement Direct Routing, Calling Plans, and Operator Connect to ensure seamless voice communication.
Deploy and integrate Session Border Controllers (SBCs): Ensure proper integration with Microsoft Teams for optimal voice performance.
Troubleshoot and resolve voice-related issues: Address call quality, routing, and interoperability...