Mid-Level IT Field Support Technician

ABOUT THIS ROLE

Are you an experienced IT Support Technician with strong infrastructure, networking, and Microsoft 365 experience?

Our client is seeking a skilled Mid-Level IT Support Technician to join their technical support team in Durban North. This role is ideal for a hands‑on IT professional who enjoys troubleshooting complex issues, supporting a diverse client base, and delivering exceptional service both remotely and onsite.

You will work closely with clients and colleagues to ensure IT environments remain secure, efficient, and operational while providing expert technical support and guidance.

WHAT YOU WILL DO

• Manage and resolve client support requests efficiently and professionally
• Provide both remote and onsite technical support across multiple client environments
• Troubleshoot desktop, server, networking, and connectivity issues
• Support and administer Microsoft 365 environments
• Configure an...