Mid-Level Rally Product Support Role

Join Rally in Montreal as a mid-level Product Support Specialist. Focus on Python scripting and REST API management for data synchronization and workflow improvement.

This role requires a strong technical background to automate integration processes between Rally and Jira effectively. You will troubleshoot issues, ensure system uptime, and collaborate across various teams to onboard business squads into the Rally environment, enhancing overall productivity.

Key Responsibilities:
• Configure workflows and automate synchronization between Rally and Jira
• Develop extraction scripts for reporting across IT systems
• Ensure system performance and scalability of Rally products
• Resolve issues related to API integrations promptly
• Collaborate for onboarding new business initiatives in Rally

Requirements:
• Proficient in RESTful API concepts and programmatic interactions
• Experience with JSON and API data form...