Mid Market Account Manager

Overview

As a Mid-Market Account Manager on the North American team, you will be responsible for growing revenue from our existing mid-market customer base while collaborating with customer success to ensure healthy customers that renew at a high rate. You will grow revenue through a combination of inbound and outbound efforts within your account portfolio, highly tailoring your approach to each client, focusing on top accounts, account mapping, and generating valuable conversations across multiple teams. Think of this as a sales position to expand our footprint within the mid-market client base.

What you’ll do and what you’ll bring to the role are described in the sections below.

Note: The following quotes and links are provided for context and may be subject to change.

Our Key Account Managers are at the heart of our customer teams, and care deeply for our customers. Interfacing with many teams across 360Learning, they act as strategic advisors for...