Mining Technical Support Engineer

**Career Area:**

Technology, Digital and Data

**Job Description:**

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**What You Will Do (Responsibilities):**
This role is a support-aligned role focusing on enabling software and system issue resolution:

+ Conducting risk assessments, root cause analysis, corrective actions, quality assurance processes and issue resolution.
+ Working with engineering to develop and implement Interim Corrective Action (ICA) and Permanent Corrective Action (PCA) ap...