Job Description
Description
:Major Job Functions:
Customer Relations — 30%
Partner with site operational, mine planning, and maintenance teams to support smooth adoption and effective use of CAT technologies.
Provide ongoing guidance to help customers maximize value from advanced technology solutions.
Collaborate with customers during updates, upgrades, and optimization initiatives.
Technical Support — 30%
Optimize CAT technologies at mining sites through direct technical engagement.
Perform system administration for Fleet, Terrain, Site Awareness, and DSS technologies.
Support calibration, commissioning, and integration of new/existing equipment.
Manage onboard and system configurations to ensure reliable operations.
Troubleshooting — 20%
Diagnose and resolve software, configuration, hardware, and networking issues
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