MLOps Support Engineer - Reliability & Incident Response

CloudFactory

Full-time Medellín, Antioquia Soporte técnico y administración

Posted:

February 23, 2026

Location:

Medellín, Antioquia, Colombia

Job Description

                    A technology firm focused on AI is seeking an MLOps Support Engineer in Medellín, Colombia. This role involves providing Tier 1 and Tier 2 operational support for AI/ML systems, ensuring their stability and performance. Candidates should have a strong background in operations, troubleshooting skills, and proficiency in SQL and scripting. The role requires shift work during specified hours covering US-based customers. Join a passionate team dedicated to transforming the potential of AI through innovative solutions.
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Job Overview

Job Type: Full-time

Location: Medellín, Colombia

Posted: February 23, 2026

Deadline: April 04, 2026