Mobile Field Support Engineer - Shrewsbury Telford

Mobile Field Support Engineer - Shrewsbury Telford

Role: Field-based/mobile role supporting Post Office Branch hardware break-fix/swap activities and occasional Branch Change Requests (commission/decommission/relocation) across a specific geographical area (Shrewsbury).

Clean & valid manual UK Driving License is essential. Work activities will be assigned daily to engineers by a Central Dispatch Team based on criticality, service level & location, with engineers being responsible for punctual attendance at the allocated Branch locations for resolution within agreed service levels. Role requires frequent weekend work on a rota basis.

Role Responsibilities

• Device and connectivity troubleshooting
• Device imaging and configuring
• Device swap outs and connectivity cabling, Wi-Fi
• Device installs, moves, decommissions
• Device stock control and asset management
• Proactive maintenance, user familiariza...