Mobile Technician Advisor Mexico City, Mexico

**Mobile Care Technical Customer Advocate (**Nokia**)**
**Location**: Mexico City, Mexico
**Number of Positions**: 1
**Office Location**: Onsite
**Job Description & Skill Requirements**
**Technical Skills**
- **Core Network Expertise**: Strong understanding of mobile telecom technologies: LTE, VoLTE, VoWiFi, 5G, Telco/Public Cloud (CNF & VNF), and IP Connectivity.
- **Protocols**: Solid grasp of TCP/IP, Routing/Switching, Network Security, Network Management, DNS, Radius, LDAP, MAP, Diameter, Policy Control and Charging.
- **Troubleshooting**: Advanced troubleshooting in IP, Unix/Linux environments. Skilled with network analyzers and diagnostic tools.
- **Nokia Process Knowledge**: Familiarity with Nokia’s internal tools and procedures is a plus.
**Communication & Collaboration**
- **English Proficiency**: Strong verbal and written skills to collaborate effectively with Altice and cross-functional teams.
- **Technical Communication**: Ability to clea...