Mobile Technician - Technical Support Representative

Carlcare Services is in need of Mobile Technician in The Galleria Service Center!

• Previous experience in technical support, customer service, or a related field is preferred.
• Can start as soon as possible.
• Experience in multitasking roles where both technical and customer-facing skills were utilized is highly desirable.

Technical Skills

• Proficiency in troubleshooting technical issues related to the consumer electronics field (handheld phone).
• Ability to diagnose hardware and software problems efficiently.
• Experience with repairing and maintaining technical equipment.
• Familiarity with CRM software and ticketing systems for managing customer inquiries and technical support requests.

Customer Service Skills

• Excellent communication skills, both verbal and written, with the ability to convey technical information in a clear and understandable manner.
...