Moncton Chrysler Customer Development Role

Join the team at Moncton Chrysler as a Business Development Coordinator Specialist in Moncton, NB. This full-time position emphasizes excellent communication and customer-focused strategies to boost sales.
As a key player in the dealership, your role involves managing customer inquiries through calls, emails, and live chats. You will be responsible for setting service and sales appointments and qualifying leads to ensure effective follow-ups. This position requires a tech-savvy individual who is committed to improving customer satisfaction and retention.
Key Responsibilities:
• Manage inbound and outbound inquiries from customers
• Schedule and coordinate appointments with relevant departments
• Qualify leads before directing them to sales or service
• Provide assistance for customer test drive scheduling
• Report on appointment and follow-up metrics
Requirements:
• Experience in customer service or sales environments
• Superb communication skills for cust...