MPAC Customer Support Role

Become an essential support resource for taxpayers in Ontario as a Customer Support Specialist with MPAC. This temporary position focuses on using your customer relations skills to enhance service quality.
In this role, you will interact directly with customers for inquiries related to property assessments, representing MPAC with professionalism and clarity. The position lasts up to 18 months and requires strong communication and analytical skills to adapt to individual customer needs effectively.
Key Responsibilities:
• Guide customers on Ontario’s Property Taxation system
• Serve as the primary contact for customer resolutions
• Assess and interpret customer requirements thoroughly
• Employ discretion to provide tailored service
• Resolve inquiries competently in a busy environment
Requirements:
• Completion of secondary education
• Minimum one year experience in customer service
• Strong English communication and writing skills
• Intermediate prof...