MSD365 Tech Specialist/ Associate Director, Software Engineering

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering.

Responsibilities

• Design, build, and tailor Microsoft Dynamics 365 solutions (Customer Servicing, Customer Insight specifically) to meet defined business and technical requirements.
• Develop and support custom components (apps, workflows, plug‑ins) and integrations using Power Platform and Azure services.
• Partner with business analysts, stakeholders, and end users to elicit requirements and translate them into robust technical designs and implementations.
• Configure environments, execute data migration activities, and integrate Dynamics 365 with third‑party platforms and services.
• Monitor, optimise, and troubleshoot Dynamics 365 solutions to maintain performance, scalability, reliability, and operational stability.
• Provide technical leadership through mentoring, code reviews, testing, ...