MSIP Operation Assurance Shah Alam,Selangor Darul Ehsan,Malaysia Service Delivery Posted a day ago

## MSIP Operation AssuranceShah Alam,Selangor Darul Ehsan,MalaysiaFind out how well you match with this jobJob ID ## Grow with us**About this opportunity** We are now looking for a key member to join our Managed Services team! As a member of our MSIP Operations Assurance team, you will be responsible for the financial, operational and delivery performance of the operations assurance and broadcast operations assignments within a managed services deal. In this role, you will play a valuable role to handle the applicable Working Level Agreements (WLA) and Operating Level Agreements (OLA) with delivery organizations, managing the delivery of operations, ensuring that operations delivery is fulfilling the contracted Service Level Agreement (SLA) and serving as the primary escalation point for critical incident, Broadcast Delivery Operations escalations, and performance reporting towards the customer. **What you will do*** Manage end-to-end delivery of operations for specific customer...