MSP IT Support Engineer L3/L4 - US Hours

About the Company: Scaled Inc is a leading staff augmentation firm that connects USA-based Managed Service Providers (MSPs) with top-tier South African technical talent. We take pride in delivering exceptional technical expertise and outstanding service to our clients.

About the Role: As we expand our operations, we seek a talented and motivated Remote End-user support Technician with expertise in Microsoft 365, Desktop, Cloud-based Infrastructure, and Virtualization to join our dynamic team

Responsibilities

• Migrate, Configure, and Deploy Microsoft 365 applications, including Exchange Online, SharePoint Online, and Teams. Migrations from on-prem server(s) to Microsoft 365 a plus
• Deploy Desktop Solutions. Assist with software installations for the project teams. Knowledge of and experience with InTune deployments a plus
• Setup and Administer Windows Server Infrastructure: Configure, Deploy and Manage Active Directory, Group Policy...