MSP IT Systems Engineer

We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.

As an IT Systems Engineer, you’ll play a key role in supporting our clients by independently resolving technical issues for our customers, maintaining system integrity, and responding to alerts from our monitoring and security platforms. This is a highly autonomous position ideal for a self-motivated technician with strong troubleshooting skills and a desire to grow into a cybersecurity-focused role.

Work Schedule: Mon - Friday, 8PM - 5AM PHT

Responsibilities

• Independently manage and resolve service desk tickets across Windows desktop/server, Microsoft 365, networking, and common infrastructure platforms
• Serve as the first responder for alerts from RMM and security tools—troubleshoot, resolve, or escalate per documented procedures
• Perform patching, software deployment, and system ma...