MSP Service Desk Leader — Delivering Exceptional Support

Onni Group

Full-time Vancouver, Metro Vancouver Regional District Other-General

Posted:

February 28, 2026

Location:

Vancouver, Metro Vancouver Regional District, Canada

Job Description

                    A leading construction and IT services company is seeking a Service Desk Manager to oversee service delivery for managed clients in Vancouver. This role involves coaching a service team, improving operational processes, and managing escalations. Ideal candidates have over 5 years in IT support and experience in service leadership roles. The position offers a competitive salary range of $105,000 - $110,000 CAD annually, with a comprehensive benefits package.
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Job Overview

Job Type: Full-time

Location: Vancouver, Canada

Posted: February 28, 2026

Deadline: April 09, 2026