Job Description
Req ID: 356700
We are currently seeking a MuleSoft Application Support Engineer to join our team in Delhi, Delhi (IN-DL), India (IN).
Job Description – MuleSoft Application Support Engineer (L1 / L2) Experience 4–8 years Location Noida (ODC) Role Summary We are looking for a MuleSoft Application Support Engineer (L1/L2) with 4–8 years of experience to provide production support for MuleSoft-based integration applications in a banking environment. The role involves incident management, issue analysis, service restoration, and coordination with L3/development teams to ensure high availability and stability of critical integration services. Key Responsibilities L1 / L2 Application Support Provide L1 and L2 production support for MuleSoft APIs and integrations. Monitor applications using Anypoint Monitoring, Splunk, AppDynamics, or similar tools. Handle incident, service request, and problem tickets in line with ITIL processes. Perform initial triage,...
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