Job Description
Role: MuleSoft L2 SMELocation: Remote in MexicoKey Skills: Anypoint Platform, API-ledFulltime Permanent Position with HCLTechMuleSoft Level 2 SME to provide advanced technical support, troubleshooting, and guidance for MuleSoft integration solutions.The ideal candidate will have strong expertise in MuleSoft Anypoint Platform, API-led connectivity, and integration best practices.This role involves working closely with L1 support, development teams, and business stakeholders to ensure smooth operations and timely resolution of issues.Key Responsibilities:Act as the primary escalation point for MuleSoft-related incidents.Perform root cause analysis and resolve complex integration issues across APIs, connectors, and flows.Monitor MuleSoft environments, including CloudHub, Runtime Manager, and API Manager, ensuring high availability and performance.Collaborate with different teams to review and optimize Mule applications, deployments, and configurations.Manage incident, problem, and chan...
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