multi outlet manager

Job Purpose
Works closely with Senior Management on strategic business planning and operations, and is responsible for the monthly financial performance and day-to-day operations of the outlet.
Duties
Responsible for the business performance of the multiple outlets (Coffeeshop/Foodcourt) under his/her charge
Analyze business performance to optimise sales and profitability
Oversee cost controlling and food purchasing activities
Work closely with the cross functional departments to ensure business continuity
Facilitate innovation and lead team leaders to implement change
Prepare reports at the end of the shift/week, including staff control, food control and sales
Manage external service providers
Customer Service
Manage customer service
Innovate the customer experienceJob Purpose:
Responsible for the profitability of the outlets, performing outlet-level support functions including cu...