Multilingual Call Centre QA Specialist

DHL Supply Chain
Full-time Singapore, Singapore Change Management & Restructuring
Posted:
March 03, 2026
Location:
Singapore, Singapore, Singapore

Job Description

A leading global logistics company based in Singapore is seeking a motivated individual to manage call centre quality assurance standards. You will monitor call compliance, gather feedback for service improvement, and report on quality metrics. Ideal candidates have experience in call centre QA, a diploma, and proficiency in Excel and PowerPoint. Join a diverse and inclusive environment that values your contributions while contributing to continuous improvement in service quality.
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Job Overview

Job Type: Full-time
Location: Singapore, Singapore
Posted: March 03, 2026
Deadline: April 12, 2026