MYC014: Senior Clerk, Air & Ocean Operations

Provide internal/external customers with the highest quality service by handling operational documentation to ensure timely shipping arrangement and shipment closing.

Principle Duties, And Responsibilities

• Handling all Ocean shipping documentation.
• Responding promptly to customer and internal stakeholder enquiries.
• Ensuring work accuracy and full compliance with customs procedures.
• Coordinating shipment requests with customers and shipping partners.
• Communicating with carriers to secure export bookings.
• Providing proactive updates to customers on shipment progress.
• Declaring customs permits.
• Coordinating pickup and delivery arrangements.
• Updating key shipment milestones in the operations system promptly.
• Preparing sales invoices and matching purchase invoices with vendor costs.
• Maintaining shipment trackers and operational reports.
• Performing other...