MyHR Portal Content Management Specialist

Our Client, a Material Engineering company, is looking for a MyHR Portal Content Management Specialist for their Austin, TX/Hybrid location. Responsibilities:

+ Portal & Content Operations:

+ Provide day-to-day operational support for the MyHR employee self-service portal built on ServiceNow, ensuring content accuracy, visibility, and consistency.

+ Manage the end-to-end knowledge article lifecycle, including publishing support, ongoing maintenance, expiration tracking, refresh coordination, and content retirement.

+ Monitor system notifications and reports related to article expiration and content hygiene; proactively engage content owners to drive timely remediation.

+ Content Quality & Governance Enforcement:

+ Review and remediate content issues impacting employee experience, including:

+ Missing or incorrect topic tagging

+ Incorrect template usage

+ Governance or standards non-complianc...