Mystery Shopper

Terry Soot

Part time Como, Lombardy Baggage Porters, Bellhops, and Concierges

Posted:

June 07, 2026

Location:

Como, Lombardy, Italy

Job Description

Key Responsibilities

Review the spa’s website before the visit to understand available services and booking options.

Make a telephone enquiry and booking for a standard facial treatment or massage (up to 60 minutes).

Arrive at the spa early and observe the waiting area and reception environment.

During the visit, allow staff to assess your needs and recommend treatments, rather than requesting a specific service immediately.

Discreetly identify the staff members involved in the experience (via name badges or by politely asking their names).

Observe service quality, professionalism, and overall guest experience throughout the visit.

Take clear photos during the visit where appropriate.

Keep the receipt for reimbursement.
Reporting Requirements
Submit a detailed evaluation report within 24 hours after the v...

Apply for this Job

Submit your application for the Mystery Shopper position at Terry Soot.

Apply Now Save for Later

Job Overview

Job Type: Part time

Location: Como, Italy

Posted: June 07, 2026

Deadline: July 17, 2026