mystery shopper

Qualifications

• Education: Secondary (high) school graduation certificate or equivalent experience
• Experience: 1 to less than 7 months
• Own transportation or use of public transportation (travel expenses not paid)

Work setting

Shopping centre or mall

Responsibilities

• Produce reports
• Conduct surveys
• Evaluate customer service and store environments
• Undercover investigation (mystery shopping)
• Prepare information (evidence) reports
• Private investigation

Required tools and equipment

• Cellular phone
• Computer
• Internet access

Work conditions and physical capabilities

• Attention to detail
• Walking

Employment terms

• Flexible hours
• On call