National Collections Specialist

eClerx

Full time Muntinlupa, Metro Manila Financial Clerks

Posted:

February 26, 2026

Location:

Muntinlupa, Metro Manila, Philippines

Job Description

Responsibilities:
Portfolio Management: Handle a large number of B2B accounts and ensure payments are collected on time to help reduce DSO.
Portal & Invoice Management: Use customer portals (such as Ariba, Coupa, Tungsten) to submit invoices and monitor payment status. Make sure invoices are correctly uploaded and accepted to avoid delays.
Communication:Make professional collection calls and send emails to secure payment while maintaining good client relationships.Work with Sales and Operations to resolve issues that may delay payments.
Dispute Resolution: Identify reasons for non-payment (e.g., missing POs, pricing errors, service issues) and coordinate with internal teams to resolve them quickly.
Account Reconciliation: Review and reconcile accounts to ensure balances are accurate, especially for large or national accounts.
Reporting: Provide weekly updates on high-risk accounts and sup...
                

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Job Overview

Job Type: Full time

Location: Muntinlupa, Philippines

Posted: February 26, 2026

Deadline: April 07, 2026