National Customer and Crew Manager

Kiwi Rail

Full-time Wellington, Wellington Operations Specialties Managers

Posted:

June 15, 2026

Location:

Wellington, Wellington, New Zealand

Job Description

National Customer and Crew Manager
Location, Wellington or Christchurch

Lead and inspire onboard crew all year round

Develop and design processes, checklists, workflows, etc.
He kōrero mō mātou | About us:

At KiwiRail, we connect New Zealand in a way that is safe, sustainable, and inclusive. For over 150 years, our rail network has linked communities, supported businesses, and showcased the best of Aotearoa to the world.

We are guided by our purpose, Hononga Whaikaha, Oranga mō Aotearoa — stronger connections for a better New Zealand. Our people work together to deliver for our customers, communities, and each other, with safety and wellbeing at the centre of everything we do.
He whakamārama mō te tūranga mahi | About the role:

As National Customer & Crew Manager, you will lead the onboard experience across Great Journeys New Zealand’s scenic services. You will ensu...
                

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Job Overview

Job Type: Full-time

Location: Wellington, New Zealand

Posted: June 15, 2026

Deadline: July 25, 2026