National Customer Experience & Reputation Manager
WindshieldHUBJob Description
About WindshieldHUB WindshieldHUB is a nationwide mobile auto glass repair and replacement company, serving customers in 100+ U.S.
markets and covering over 10,000 ZIP codes.
Customers book online, receive instant pricing, and our certified technicians perform service at the customer’s home or office.
With over 1 million customers served, we are focused on delivering a premium end-to-end experience — including how every job ends.
Position Overview We are hiring an expert-level National Customer Experience & Reputation Manager to own, protect, and grow WindshieldHUB’s online reputation nationwide.
This role is critical.
You will be responsible for: • Managing and responding to all customer reviews nationwide • Conducting post-service follow-up calls with every completed customer • Delivering a strong final impression on every job • Actively requesting and increasing 5-star review...
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