National Customer Services and Documentation Manager

Overview

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. PIL seeks people who are fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact.

At PIL, we provide local experiences with a global reach. With headquarters in Singapore and services at over 500 locations in 90 countries, you will have opportunities to work with colleagues from diverse cultures and communities.

Get On Board for a Dynamic and Purposeful Career.

We’re seeking a National Customer Service and Documentation Manager to build, lead and embed a centralised function that delivers consistent, high-quality service across all branches. This role owns end-to-end customer service performance while driving standardisation, capability uplift, and continuous improvement. It also lea...