National Meetings & Events and Groups Support Executive

Overview

Role: National Groups, Meetings & Events Support Executive - Malmaison & Hotel du Vin
Salary: £26,500 + Generous Company Benefits
Location: Fully Remote - no travel required

National M&E & Groups Support Executive plays a pivotal role in supporting our hotel-based M&E and central groups team across Malmaison & Hotel du Vin (MHDV). This role will offer remote support, particularly during periods of resource challenge ensuring continuity of service, operational excellence and revenue delivery.

This role is key in driving occupancy and revenues, ensuring brand-standard handling of enquiries, contract negotiation, payment processes and event coordination. As an experienced user of Opera Cloud OSEM, the postholder will uphold MHDV SOPs and champion best practice across the estate.

Day to day duties will include responding to hotel and group rfps/enquiries via email and third parties, sending proposals and contracts, collecting pre...